Shipping policy
At Easy Shop, we are committed to delivering your orders safely and on time. Please read the following Shipping Policy for information about our delivery process.
1. Order Processing
Orders are normally processed within 1–3 business days after the order is successfully placed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been dispatched, you may receive a confirmation message with the available tracking information.
2. Delivery Time
Estimated delivery time may vary depending on your location and the courier service.
For deliveries within Pakistan, orders are generally delivered within 3–7 business days after dispatch.
Delivery to remote or less accessible areas may take additional time.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, public holidays, courier issues, incorrect addresses, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.
From time to time, Easy Shop may offer free shipping promotions or other delivery offers. The applicable shipping charges will be clearly communicated at checkout.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- Complete delivery address
- City
- Postal code, where applicable
- Active contact number
Easy Shop will not be responsible for delivery delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.
5. Failed Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, does not respond to the courier, or provides an incorrect address or phone number, the courier may make another delivery attempt or return the parcel to us.
Additional delivery charges may apply if an order needs to be shipped again.
6. Damaged or Missing Packages
If you receive a package that appears damaged, opened, or tampered with, please contact us as soon as possible.
For damaged, missing, or incorrect items, please contact Easy Shop with your order details and, where possible, clear photographs or videos of the package and product.
We will review the issue and provide an appropriate solution according to our return and refund policy.
7. Order Tracking
Where tracking is available, tracking details will be provided after your order has been dispatched.
Tracking information may take some time to become active after the courier receives the shipment.
8. Delayed Deliveries
Easy Shop makes every reasonable effort to deliver orders within the estimated timeframe. However, we are not responsible for delays caused by courier companies, weather conditions, natural disasters, public holidays, strikes, incorrect customer information, or other circumstances outside our reasonable control.
9. Changes to Shipping Policy
Easy Shop reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.
10. Contact Us
If you have any questions about shipping or delivery, please contact us:
Store Name: Easy Shop
Email: itsmyeasyshop@gmail.com
Phone: +92 322 9431571
Thank you for shopping with Easy Shop.